Key Purpose

To provide a professional level of support to fee earning employees to enable delivery of high-quality service and experience to our clients.

You will work closely and build excellent relationships with our client portfolio managers and team members; proactively searching for opportunities to add value. You will be responsible for a wide range of support tasks to assist with client portfolio administration and management.

You will also utilise and further develop your skills to assist your less experienced colleagues to harness a culture where the team and clients continually thrive.

To be an ambassador of the firm’s values.

Key Objectives  

• Assist with the onboarding of new clients. Provide routine reports to assist portfolio holders with management of data and deadlines.
• Assist with drafting client communications, engagement letters and company secretarial forms using standard templates.
• Liaise with clients to chase information, records, and return of forms.
• Assist with the maintenance and cleansing of client data and information.
• Assist with filing of financial statements, tax returns and company secretarial forms.
• Upload client documents to the client portal.
• Ensure compliance requirements are met by monitoring, chasing, filing and logging information.
• Provide support with general client care tasks and information and data requests.
• Support for the telephone switchboard; answering, transferring and taking messages.
• Provide administrative support for client mailings and information requests.
• Assisting with training and supervision of team members.
• Take an active role in team meetings and discussions.
• Complete ownership of your own time and work with effective reporting and communication with your managers.
• Consistently demonstrating going the extra mile within your role.
• Support and develop junior members of the team.
• Assist with other administrative duties as required by the firm.
• Deal with software subscriptions and client invites, plus management of internal users of software (leavers/joiners).
• Assist with the calculation of monthly software recharges and the generation of software recharge requests for payment.

Key Skills & Competencies

• Good personal motivation, organisational skills, and the ability to manage your own workload.
• Flexibility and approachability under pressure.
• You must be proactive, tenacious, and always show initiative.
• Good attention to detail and a high degree of accuracy.
• The ability to communicate confidently, clearly, and effectively at all levels including ensuring the partner is aware of any client service issues.
• The ability to work closely with other members of the team and management team.
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery to clients.
• A high level of professionalism to deliver client service excellence.
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm’s culture and strategic objectives.
• The ability to multitask and meet deadlines when required.
• Effective delegation and time management.
• To understand when it is necessary to escalate either technical or client experience issues to the partner.

Key Knowledge & Behaviours

• Planning and organisation.
• Self-motivation.
• Flexibility and adaptability.
• Excellent client service.
• Familiarity with the Milsted Langdon IT systems.
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act.
• Professional, personable, presentable, and punctual.
• Organised, accurate, and able to plan the use of time efficiently.
• Strong interpersonal skills in dealing with both clients, team members and colleagues.
• Excellent communication skills.

Qualifications

• Experience in a similar role preferred.

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

About You:

• ACA/ACCA/CIOT Qualified.
• Excellent attention to detail and analytically minded.
• Experience of business valuations and expert witness work is advantageous but not essential.
• Basic understanding of tax.
• The candidate will ideally have an established referral network or be comfortable in networking.

Key Responsibilities:

• Support the named expert witness.
• Draft reports.
• Prepare underlying numerical analysis for a range of cases ranging from divorce, shareholder disputes to fraud.

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

Our General Practice teams support clients at whichever stage they might be in their business lifecycle; from start-ups through to exits. Some but not all of the clients will need an annual audit. Working closely with our clients means you will obtain an intimate knowledge of their operations and aspirations, looking beyond their legal and statutory obligations to provide them with effective solutions and advice to help them thrive.

The role is ideal for those looking for progression within a challenging and enjoyable environment.

Key Responsibilities

• Leading teams on audit fieldwork
• Reviewing workpapers and accounts files prepared by staff
• Reviewing corporation tax returns and computations
• Reviewing VAT returns
• Drafting replies to client questions

Skills required

• ACA/ACCA qualified or an alternative equivalent qualification
• Minimum three years’ experience of auditing, preparing company accounts and corporation tax returns
• Strong IT skills. Microsoft Office Word and Excel knowledge essential
• Confident verbal and written skills with good attention to detail
• An outgoing and effective communication style
• Ability to work in a busy environment as a team player
• Excellent organisational skills with the ability to work under pressure
• Commercial awareness and the ability to demonstrate business acumen
• Professionalism and self-motivation

Training

Successful candidates will receive specific training and opportunities to develop their career.

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

Our General Practice teams support clients at whichever stage they might be in their business lifecycle; from start-ups through to exits. Some but not all of the clients will need an annual audit. Working closely with our clients means you will obtain an intimate knowledge of their operations and aspirations, looking beyond their legal and statutory obligations to provide them with effective solutions and advice to help them thrive.

The role is ideal for those looking for progression within a challenging and enjoyable environment.

Key Responsibilities

• Leading teams on audit fieldwork
• Reviewing workpapers and accounts files prepared by staff
• Reviewing corporation tax returns and computations
• Reviewing VAT returns
• Drafting replies to client questions

Skills required

• ACA/ACCA qualified or an alternative equivalent qualification
• Minimum three years’ experience of auditing, preparing company accounts and corporation tax returns
• Strong IT skills. Microsoft Office Word and Excel knowledge essential
• Confident verbal and written skills with good attention to detail
• An outgoing and effective communication style
• Ability to work in a busy environment as a team player
• Excellent organisational skills with the ability to work under pressure
• Commercial awareness and the ability to demonstrate business acumen
• Professionalism and self-motivation

Training

Successful candidates will receive specific training and opportunities to develop their career.

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

Responsibility for a portfolio of clients across a range of industry sectors, including sole-traders, partnerships and limited companies. This role will be reporting directly to the Partners of the Firm and you will have the opportunity to take a lead role in developing the portfolio. You will be responsible for the financial management of the portfolio to include, recovery rates, billing, debt and WIP management.

You are responsible for ensuring that the clients in your portfolio receive the best possible client experience. You need to ensure the staff under your responsibility are mentored, developed, and helped to thrive.

To be an ambassador of the firm’s values.

Key Responsibilities

• Dealing with the completion / reviewing of annual accounts and tax computations, for a varied portfolio of clients
• Ensuring that all accounts & tax returns are filed with the relevant authorities on time
• Ensuring that clients accounting records are maintained accurately throughout the year and be able to provide management figures as required
• Attending client meetings & creating your own relationships so that clients naturally default to the manager for communication
• Being confident in the use of the latest software & being able to discuss with & recommend to clients
• Understanding and adhering to our internal software and procedures
• To promote and ensure best practice is followed for all compliance matters.
• Assisting in the completion/review of quarterly VAT returns & filing at HMRC in line with making tax digital
• To proactively deal with client queries
• Drafting correspondence for clients; liaising with HMRC, by telephone and email
• Helping to oversee the day-to-day management of a department, including assigning work to staff members based on their knowledge and capabilities and helping with the development of junior members of the team
• Attendance at networking events and identifying opportunities to sell additional services to existing clients & prospective new clients
• A willingness to contribute or manage internal projects that may not be directly related to the portfolio management
• To effectively manage the financial aspects of the portfolio
• To have a collaborative approach with your department and the rest of the firm

Key Skills and Competencies

• A high degree of personal motivation, organisational skills and the ability to manage your own workload
• Flexibility and approachability under pressure
• You must be proactive, tenacious and show initiative at all times
• Excellent attention to detail and a high degree of accuracy
• The ability to communicate confidently, clearly and effectively at all levels including ensuring the partner is aware of any client issues
• The ability to work closely with other members of the team and management team
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery to clients
• A high level of professionalism to deliver client service excellence
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm’s culture and strategic objectives
• The ability to multitask and meet deadlines when required
• Effective delegation and time management
• To understand when it is necessary to escalate either technical or client experience issues to the partner or support specialists

Key Knowledge, Skills & Behaviours

• Planning and organisation
• Self-motivation
• Flexibility and adaptability
• Excellent client service
• Familiarity with the Milsted Langdon IT systems
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act
• Professional, personable, presentable and punctual
• Good technical knowledge of accounts preparation and tax compliance
• Familiarisation with personal and business tax regulations, plus VAT and PAYE
• Supervisory experience of accounts staff
• Full driving licence, plus unrestricted access to a car
• Organised, accurate, and able to plan the use of time efficiently
• Strong interpersonal skills in dealing with both clients, team members and colleagues
• Excellent communication skills

Qualifications

• Preferred ACA / ACCA qualified
• Adequate practice experience

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

Reports to: Tax Manager/Senior Manager

Key Purpose

To provide an excellent level of service whilst working with clients across a range of industry sectors, including sole-traders, partnerships, and limited companies. This role will be reporting directly to the Tax management team. You will be a key member of the team in its day-to-day performance.

You will be focused on the delivery of work in line with budgeted recovery rates and are responsible for ensuring that our clients receive the best possible client experience. You will develop your own skills, knowledge and experience and also utilise these where appropriate to assist your less experienced colleagues to harness a culture where the team and clients continually thrive.

To be an ambassador of the firm’s values.

Key Objectives 

• Preparation of tax returns.
• Preparation of P11D forms.
• Dealing with routine HMRC correspondence.
• Dealing with routine client queries.
• Participate and support senior team members.
• Undertaking the work assigned to you in conjunction with relevant training.
• Identifying and raising to the manager at the earliest possible point, if client records are of poor quality or scope of work is unachievable for the budget given.
• Start more detailed contact with clients throughout the engagement and seek to understand their business and goals.
• Raise queries directly with the client. Respond to any queries from the client and liaise with the supervisor/manager for support in responding.
• Acknowledge all client correspondence in a professional manner.
• Undertake software training in core products and ensure you keep your technical knowledge up to date.
• Understand and complete the AML process for new and existing clients.
• Effective communication, both internal and external (written and oral).
• Build confidence in using the communication platforms promoted by the Firm.
• Competently being able to manage your own time in context of work assigned with clear communication of progress to the management team.
• Undertake internal training courses and apprenticeship training.
• Take an active role in team meetings and discussions.
• Learning to identify opportunities to go the extra mile for clients to exceed their client service expectations.
• Deliver a high-quality service to in alignment with the firm’s quality ethos.
• Plan and prepare budgets for assignments, ensuring that these are adhered to and opportunities for further fees are raised with the portfolio manager. Identify at the earliest opportunity areas of potential overrun with solutions to fix these. Seek assistance where further training is required.
• Take ownership of your own time and work with effective reporting and communication with your managers.
• Assist with administrative duties as required by the firm.
• Assist fellow colleagues and peers as required by the firm.

Key Skills & Competencies

• Good personal motivation, organisational skills, and the ability to manage your own workload.
• Flexibility and approachability under pressure.
• You must be proactive, tenacious, and always show initiative.
• Good attention to detail and a high degree of accuracy.
• The ability to communicate clearly, and effectively at all levels including ensuring the partner is aware of any client issues.
• The ability to work closely with other members of the team and management team.
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery to clients.
• A high level of professionalism to deliver client service excellence.
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm’s culture and strategic objectives.
• The ability to multitask and meet deadlines when required.
• Effective time management.
• To understand when it is necessary to escalate either technical or client experience issues to the partner or support specialists.

Key Knowledge & Behaviours

• Planning and organisation.
• Self-motivation.
• Flexibility and adaptability.
• Excellent client service.
• Familiarity with the Milsted Langdon IT systems.
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act.
• Professional, personable, presentable, and punctual.
• A desire to develop good technical knowledge.
• Full driving licence, plus unrestricted access to a car.
• Organised, accurate, and able to plan the use of time efficiently.
• Good interpersonal skills in dealing with both clients, team members and colleagues.
• Good communication skills.
• Full driving licence, plus unrestricted access to a car.
• Organised, accurate, and able to plan the use of time efficiently.

Qualifications

• Where appropriate, working towards a professional qualification.

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

Reports to: Tax Partner

Key Purpose

Responsibility for a portfolio of clients across a range of industry sectors, including sole-traders, partnerships and limited companies. This role will be reporting directly to the Partners of the Firm and you will have the opportunity to take a lead role in developing the portfolio. You will be responsible for the financial management of the portfolio to include, recovery rates, billing, debt and WIP management.

You are responsible for ensuring that the clients in your portfolio receive the best possible client experience. You need to ensure the staff under your responsibility are mentored, developed, and helped to thrive.

To be an ambassador of the firm’s values.

Key Objectives 

• Managing the tax compliance work on a client portfolio.
• Helping to oversee the day-to-day management of a department, including assigning work to staff members based on their knowledge and capabilities and helping with the development of junior members of the team.
• Dealing with HMRC correspondence including enquiries.
• Dealing with client queries and managing tax only client relationships.
• Attending client meetings & creating your own relationships so that clients naturally default to the manager for communication.
• To assist with tax planning projects including being self-sufficient on certain tax planning projects.
• To build relationships with work referrers with a view to bringing in work.
• Attendance at networking events and identifying opportunities to sell additional services to existing clients & prospective new clients.
• To present at internal and external seminars and webinars.
• To run and present at internal training meetings.
• To undertake appraisals of more junior staff.
• To manage the financial implications of client work including recoveries, identification of additional work to be billed for and selling this to clients, to identify and chase late payment of fees
• If mixed tax also including:
  • To review more complex CT computations prepared in General Practice.
  • To undertake tasks within the tax related Forensic assignments including report drafting.
• Being confident in the use of the latest software & being able to discuss with & recommend to clients.
• Understanding and adhering to our internal software and procedures.
• To promote and ensure best practice is followed for all compliance matters.
• To proactively deal with client queries.
• A willingness to contribute or manage internal projects that may not be directly related to the portfolio management.
• To effectively manage the financial aspects of the portfolio.
• To have a collaborative approach with your department and the rest of the firm.

Key Skills & Competencies

• A high degree of personal motivation, organisational skills, and the ability to manage your own workload
• Flexibility and approachability under pressure
• You must be proactive, tenacious and show initiative at all times
• Excellent attention to detail and a high degree of accuracy
• The ability to communicate confidently, clearly, and effectively at all levels including ensuring the partner is aware of any client issues
• The ability to work closely with other members of the team and management team
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery to clients
• A high level of professionalism to deliver client service excellence
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm’s culture and strategic objectives
• The ability to multitask and meet deadlines when required
• Effective delegation and time management
• To understand when it is necessary to escalate either technical or client experience issues to the partner or support specialists
• An emerging sense of commercial acumen
• An emerging ability to promote the work of the team within the firm and outside it

Key Knowledge & Behaviours

• Planning and organisation
• Self-motivation
• Flexibility and adaptability
• Excellent client service
• Familiarity with the Milsted Langdon IT systems
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act
• Professional, personable, presentable, and punctual
• Good technical knowledge of accounts preparation and tax compliance
• Familiarisation with personal and business tax regulations, plus VAT and PAYE
• Supervisory experience of accounts staff
• Full driving licence, plus unrestricted access to a car
• Organised, accurate, and able to plan the use of time efficiently
• Strong interpersonal skills in dealing with both clients, team members and colleagues
• Excellent communication skills

Qualifications

• CTA qualified.
• Preferred ACA / ACCA qualified.

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

Reports to: Tax Manager/Senior Manager

Key Purpose

To provide an excellent level of service whilst working with clients across a range of industry sectors, including sole-traders, partnerships, and limited companies. This role will be reporting directly to the Tax management team and you will be a key member of the team in its day-to-day performance, taking an active role in billing and additional ad hoc tasks.

You will be focused on delivery of work in line with budgeted recovery rates and are responsible for ensuring that our clients receive the best possible client experience; proactively searching for opportunities to add value. You will also utilise and further develop your skills to assist your less experienced colleagues to harness a culture where the team and clients continually thrive.

To be an ambassador of the firm’s values.

Key Objectives   

• Managing the tax compliance work on a client portfolio.
• Preparation of tax returns.
• Preparation of P11D forms.
• Dealing with routine HMRC correspondence.
• Taking ownership of your ongoing work to ensure it is completed within the firm's timeframes and communicating with the client and manager if there are delays to the expected turnaround.
• Look for opportunities to assist the team with reviews and/or timely delivery of feedback to junior colleagues to help them develop and 'get the job done'.
• Building and maintaining relationships with clients through direct contact via telephone and email.
• Good working knowledge of key software.
  • Ensuring knowledge is always kept up to date
  • An understanding of how to complete key data and reporting
  • Be able to advise and assist clients on software implementation.
• Respond to client queries promptly, including research and preparation of technical responses to client queries for the management team.
• Liaise with partner and management group to cover issues in the office and with clients coming up with solutions to these.
• Start to attend networking events to represent the firm.
• Take initiative on firm training issues and development.
• Offer support to training buddies and oversee them for technical support and support mangers with technical aspects.
• Demonstrate commercial awareness and ownership of the job's budget and recovery.
• Take an active role in team meetings and discussions.
• Complete ownership of your own time and work with effective reporting and communication with your managers.
• Consistently demonstrating going the extra mile for clients to exceed their client service expectations.
• Respond to client queries promptly dealing with accounts matters themselves.
• Support and develop junior members of the team.
• Maintain your technical knowledge through CPD.
• Assist with administrative duties as required by the firm.

Key Skills & Competencies  

• Good personal motivation, organisational skills, and the ability to manage your own workload.
• Flexibility and approachability under pressure.
• You must be proactive, tenacious, and always show initiative.
• Good attention to detail and a high degree of accuracy.
• The ability to communicate confidently, clearly, and effectively at all levels including ensuring the partner is aware of any client issues.
• The ability to work closely with other members of the team and management team.
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery to clients.
• A high level of professionalism to deliver client service excellence.
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm’s culture and strategic objectives.
• The ability to multitask and meet deadlines when required.
• Effective delegation and time management.
• To understand when it is necessary to escalate either technical or client experience issues to the partner or support specialists.

Key Knowledge & Behaviours  

• Planning and organisation.
• Self-motivation.
• Flexibility and adaptability.
• Excellent client service.
• Familiarity with the Milsted Langdon IT systems.
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act.
• Professional, personable, presentable, and punctual.
• Good technical knowledge of accounts preparation and tax compliance.
• Familiarisation with personal and business tax regulations, plus VAT and PAYE.
• Full driving licence, plus unrestricted access to a car.
• Organised, accurate, and able to plan the use of time efficiently.
• Strong interpersonal skills in dealing with both clients, team members and colleagues.
• Excellent communication skills.

Qualifications

• Preferred ATT and/or AAT Level 4.

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

Reports to: Tax Partner

Key Purpose

Responsibility for a well-managed portfolio of clients across a range of industry sectors, including sole-traders, partnerships, and limited companies. This role will be reporting directly to the Partners of the Firm, and you will have the opportunity to take a lead role in developing the portfolio. You will be responsible for the financial management of the portfolio to include, recovery rates, billing, debt and WIP management and be able to provide a high level of technical advice and application to our clients.

You are responsible for ensuring that the clients in your portfolio receive the best possible client experience. You will take the lead in ensuring the staff under your responsibility are mentored, developed, and helped to thrive, in addition to supporting and mentoring more junior members of the management team with your strong technical knowledge.

To be an ambassador of the firm’s values and have a wider awareness of how your role and department interacts with the wider firm; seeking opportunities to share best practice and commercial opportunities.

Key Objectives   

• Managing the tax compliance work on a client portfolio.
• Reviewing work of more junior staff.
• Dealing with HMRC correspondence including enquiries.
• Taking a senior role in developing client relationship, through conversations and meetings as well as delivering technical advice.
• Attending client meetings & creating a client relationship built on trust and confidence in your ability, ensuring clients naturally default to you.
• Spotting and acting on opportunities to enhance the experience of our clients. Helping their clients to thrive by proactively dealing with client queries, building strong commercial relationships, and considering their clients holistic financial needs.
• Leading the day-to-day management of a productive and effective department, including assigning work to staff members based on their knowledge and capabilities and helping with the development of junior members of the team.
• Providing high level technical advice to less experienced members of the management team.
• To assist with tax planning projects including being self-sufficient on certain substantial tax planning projects.
• To build and maintain relationships with work referrers in order to bring in work.
• To present at internal and external seminars and webinars.
• To generate marketing initiatives.
• To provide technical leadership on specific areas of tax knowledge and develop technical specialisms.
• To run and present at internal training meetings.
• To undertake appraisals of more junior staff.
• To manage the financial implications of client work including recoveries, identification of additional work to be billed for and selling this to clients, to identify and chase late payment of fees.
• To undertake tasks within the tax related Forensic assignments including report drafting which are capable of being finalised with minimal review.
• Being confident in the use of the latest software & being able to discuss with & recommend to clients.
• Understanding and adhering to our internal software and procedures.
• Role model and promote and ensure best practice is followed for all compliance matters.
• Attendance at networking events and identifying opportunities to sell additional services to existing clients & prospective new clients.
• Proactively contribute or lead internal projects that may not be directly related to the portfolio management.
• To effectively manage the financial aspects of the portfolio.
• To have a collaborative approach with your department and the rest of the firm.

Key Skills & Competencies 

• A high degree of personal motivation, organisational skills, and the ability to manage your own workload
• Flexibility and approachability under pressure
• You must be proactive, tenacious and show initiative at all times
• Excellent attention to detail and a high degree of accuracy
• The ability to communicate confidently, clearly, and effectively at all levels including ensuring the partner is aware of any client issues
• The ability to work closely with other members of the team and management team
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery to clients
• A high level of professionalism to deliver client service excellence
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm’s culture and strategic objectives
• The ability to multitask and meet deadlines when required
• Effective delegation and time management
• To understand when it is necessary to escalate either technical or client experience issues to the partner or support specialists
• A developing sense of commercial acumen
• A developing ability to promote the work of the team within the firm and outside it
• An emerging ability to develop strong relationships with referrers

Key Knowledge & Behaviours

• Planning and organisation
• Self-motivation
• Flexibility and adaptability
• Excellent client service
• Familiarity with the Milsted Langdon IT systems
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering and the Health and Safety at Work Act
• Professional, personable, presentable, and punctual
• Good technical knowledge of accounts preparation and tax compliance
• Familiarisation with personal and business tax regulations, plus VAT and PAYE
• Supervisory experience of accounts staff
• Full driving licence, plus unrestricted access to a car
• Organised, accurate, and able to plan the use of time efficiently
• Strong interpersonal skills in dealing with both clients, team members and colleagues
• Excellent communication skills

Qualifications 

• CTA qualified.
• Preferred ACA / ACCA qualified.

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

Reports to: General Practice Manager/Senior Manager

Key Purpose

To provide an excellent level of service whilst working with clients across a range of industry sectors, including sole-traders, partnerships, and limited companies. This role will be reporting directly to the General Practice management team and you will be developing your skills, knowledge and professional studies whilst taking an active role in the day-to-day performance of the team.

You are responsible for ensuring that our clients receive the best possible client experience and will contribute to a culture where our team and clients continually thrive.

To be an ambassador of the firm’s values.

Key Objectives  

• Production of accounts files and corporation tax returns.
• Assignments to include a mix of work within our client base to ensure a good coverage of client sizes and required services i.e., sole trade, partnership, FRS105, FRS102 1a and management accounts.
• Participate and support senior team members on external audit engagements.
• Undertaking the work assigned to you in conjunction with relevant training.
• Ask questions of your colleagues and support network to understand knowledge of our systems, processes, and controls.
• Acknowledge all client correspondence in a professional manner.
• Undertake software training in core products e.g., Digita, Xero
• Understanding of the Firm’s core hours and responsibilities.
• Use of the software and communication tools (email, telephone, Teams) to keep colleagues aware of your progress throughout the working day.
• Understand and complete the AML process for new and existing clients.
• Undertaking bookkeeping and VAT return preparation, including raising queries with the client/manager as necessary.
• Identify points within the records to be queried with the client and request additional information.
• Build confidence in using the communication platforms promoted by the firm.
• Competently being able to manage your own time in context of work assigned with clear communication of progress to the management team.
• Undertake internal training courses and apprenticeship training.
• Take an active role in team meetings and discussions.
• Plan and prepare budgets for assignments, seeking assistance when further training is required.
• Learning to identify opportunities to go the extra mile for clients to exceed their client service expectations.
• Assist with administrative duties as required by the firm.
• Assist fellow colleagues and peers as required by the firm.

Key Skills & Competencies

• Good personal motivation, organisational skills, and the ability to manage your own workload.
• Flexibility and approachability under pressure.
• You must be proactive, tenacious, and always show initiative.
• Good attention to detail and a high degree of accuracy.
• The ability to communicate clearly, and effectively at all levels including ensuring the partner is aware of any client issues.
• The ability to work closely with other members of the team and management team.
• A learning mind-set with the ability to receive feedback to implement corrective advice ensuring achievement of key objectives and service delivery to clients.
• A high level of professionalism to deliver client service excellence.
• The ability to build excellent relationships with all colleagues through role model behaviour in line with the Firm’s culture and strategic objectives.
• The ability to multitask and meet deadlines when required.
• Effective time management.
• To understand when it is necessary to escalate either technical or client experience issues to the partner or support specialists.

Key Knowledge & Behaviours

• Planning and organisation.
• Self-motivation.
• Flexibility and adaptability.
• Excellent client service.
• Familiarity with the Milsted Langdon IT systems.
• Familiarity and an understanding of the relevant statutory compliance issues affecting the Firm including, GDPR, Money Laundering, Audit Independence, DPB and the Health and Safety at Work Act.
• Professional, personable, presentable, and punctual.
• A desire to develop good technical knowledge.
• Full driving licence, plus unrestricted access to a car.
• Organised, accurate, and able to plan the use of time efficiently.
• Good interpersonal skills in dealing with both clients, team members and colleagues.
• Good communication skills.

Qualifications

• Working towards a professional qualification (with approximately two years’ experience) – AAT / ACA / ACCA

If you have any queries or would like further information about this role, please email teamML@milstedlangdon.co.uk.

Yes we do in accountancy. Please email teamML@milstedlangdon.co.uk for more information.

We take on school leavers across a number of teams. See if we have any suitable vacancies here or send a speculative email with your CV to teamML@milstedlangdon.co.uk.

Absolutely - we are always happy to hear from talented, like-minded people who share our values.

Yes – we keep your details on file for six months unless you request otherwise.

Normally we ask for 2 A Levels, an AAT Level 3 or a degree.

It’s not essential that you are a brilliant mathematician. There are many personal attributes that are more important than maths. A good accountant is great with people, so you need excellent interpersonal skills. You also need an eye for detail, strong analytical skills and good written and verbal English language skills.

You will normally be based in one location but you may sometimes travel to meet clients and visit other offices. It depends on the role – for more information on any vacancies please contact teamML@milstedlangdon.co.uk.

We’re an award-winning, very friendly bunch and pride ourselves on our family environment and flexible working.

Yes, get in touch with our People Partner, Rachel Hotham, for an informal chat on rhotham@milstedlangdon.co.uk.